posted 5th February 2024
We receive thousands of complaints about Club La Costa every year, and 2024 is no different. Ultimately, regardless of the context of the complaint, the only resolution is for our clients to get their money back. This can be split into four key areas and dealt with in a single No Upfront Fee Claim.
1. Reclaim the money paid.
2. Cancel any outstanding loans.
3. Cancel membership and maintenance.
4. Awarded compensation.
As most members will know, the only way to get your money back and rectify outstanding loans is by making a claim against the Bank that financed the purchase.
Club La Costa timeshare loans were provided by Shawbrook Bank, Barclays Partner Finance, Hitachi, Novuna, First Holiday Finance and Honeycomb Finance.
Some members may have had their loans transferred to Tandem Bank or Oplo Finance; if so, or if you took out a point-of-sale loan with another, the respective Financer becomes liable to pay successful claims.
The law is on your side. The Financial Ombudsman Service (FOS) and subsequent High Court decision on the 5th of May 2023, ruled that the CLC Fractional membership was mis-sold as an investment.
The Right Honourable Justice Collins Rice said.
"I have no hesitation in concluding that the remedies the ombudsman provided were within the range of decisions a court could properly have made on the facts, as being appropriate to a finding of mis-selling a fractional ownership timeshare contract as an investment."
If you wish to raise a Club La Costa complaint and file a claim against the finance company, get in touch. We will check to see if you qualify for compensation and process your claim without the payment of any upfront fees. Meaning that you do not pay us anything unless we win.
