01691223112 FCA Regulated 831699

No Upfront Fee Timeshare Exit and Compensation

Are You a Victim of Mis-selling? If so, you only pay us if we win.

Are you a victim of Mis-selling? If so, what can you do about it? How you paid for your purchase will determine the best route to take. If you took out a point of sale finance agreement with a regulated lender, you could claim under the 1974 Consumer Credit act.

The below-regulated lenders were involved with the financing of Timeshare products.

  • Barclays Partner Finance
  • Clydesdale Financial Services
  • HMC Funding
  • Hitachi Finance
  • Shawbrook Bank
  • First Holiday Finance

If you paid for any part of the purchase using a credit card, you are protected under the 1974 consumer credit act.

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Timeshare Compensation Claims

The 1974 Consumer Credit Act

The UK's consumer credit is regulated by the Consumer Credit Act 1974 (amended in 2006), the Financial Services and Markets Act 2000 and various regulations implementing European Union consumer credit law.

Together, the legislation covers the following areas:

  • the information consumers should be provided with before they enter into a credit agreement
  • the content and form of credit agreements
  • the method of calculating annual percentage rates of interest (APR)
  • procedures relating to events of default, termination and early settlement
  • credit Advertising
  • additional protection credit card purchases costing more than £100 and up to £30,000 under Section 75 of the Consumer Credit Act

Before granting credit or significantly increasing the amount of credit available to you, a creditor must assess your creditworthiness.
They must base this assessment on sufficient information obtained from you and a credit reference agency.

Also, there is certain information that must be provided to you before a regulated agreement is made.

You must be informed of the following:

  • the nature of the agreement
  • the identity and address of the creditor
  • where applicable, the name and address of the credit intermediary

You must also be given key financial information including:

  • the type of credit
  • the amount of credit or the credit limit
  • the duration of the agreement
  • the rate of interest charges and the APR and any conditions applicable to the rate
  • the total amount payable
  • the amounts and timings of repayments

This information must be contained in a document headed 'Pre-Contract Information' which must be provided separately to the credit agreement itself.

Both parties must sign the agreement and a copy of the agreement must be given to you either at the date of signing or within seven days thereafter.

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Timeshare Compensation Claims

How is Finance Mis-sold at a Timeshare Presentation?

The most considerable amount of complaints we receive are from bewildered Club La Costa clients.

These are the typical complaints:

1. We were told we could cancel at any time.
2. We were pressured into signing.
3. We had to sign on the day
4. It is a today only deal
5. We didn't realise we had finance
6. We only realised we had finance when we tried to re-mortgage
7. We didn't know the interest was so high
8. They didn't assess our financial circumstances.
9. We were told it was a short term investment
10. We will be dead before the loan finishes

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Timeshare Compensation Claims

Unregulated Finance Agreements

Unregulated finance agreements typically come in the form of internal resort finance. No money is lent to you. As such, this borrowing will not show on your credit report. You are merely making monthly payments until the balance is fully paid. The 1974 consumer credit act does not cover these agreements.

Resorts that have provided Internal Resort Finance :

Azure Resorts - Vacation Finance Limited
Anfi Resorts - Anfi Finance
American Mortgages - USA Resorts

Unregulated finance agreements are simple to cancel. Just get in touch.

If you think you have been mis-sold your timeshare finance and would like some help resolving your issues, just get in touch.

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Timeshare Exit & Claims Guide

National Timeshare Helpline are a UK based Timeshare consumer organisation that provide No Upfront Fee Timeshare Claims, No Upfront Fee Timeshare Contract Cancellation and Free Timeshare Exit and Claim Scam Advice. Our No Upfront Fee policy guarantees that no money changes hands until a successful service is provided. Thus, giving you 100% peace of mind.
Contact us on our freephone number if you have any questions 0800 0590 106 . Read our Reviews

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Reviews From Our Clients

I fully recommend National Timeshare Helpline if you need to terminate your timeshare contract or pursue a claim for monies paid to companies who have not provided claim services that you have paid them for. NTH can also help you…

Mr Jones

Excellent Service, very efficient. Extremely pleasant on the phone.

Mrs Taylor

Hi, Just a few lines to say that the service provided by National Timeshare Helpline was very good and we would recommend them to anyone and our many thanks for all your hardwork. We wish we knew about them years…

David and Geraldine

Hi Donna, I found the whole experience with National Timeshare Helpline very satisfying, they always reply to my e-mails and phone calls. The company terminated my timeshare in a very short time. I did get scammed by a British firm…

Michael and Jane

N.T.H got me out of my timeshare mess, painless procedure, thanks.


Been contacted by several Timeshare companies you said they would help me terminate my contract with my Timeshare - but wanted 50% upfront. National Timeshare Helpline wanted nothing upfront - quoted all in price on completion which would take 6-8…

Mr Perry

Thanks for your valuable information! The guy Edwardo called me on Monday morning, and the first thing he said was, “Congratulations Mr Pennington on you receiving in your name 21 thousand euros. I let him waffle on about his qualifications and…


This company have ended all our concerns re our exit from Our Timeshare. Now we can block, say No and put phone down the phone on Scammers who say we’re still “On the list”. We couldn’t add a review through…

Mrs Woodgate

Thank you for your services in helping us get out of our contract with our timeshare provider. We really appreciate your help.

Mr Jones

Where do i start. I got involved with x3 fraudulent so called Timeshare Terminators A.B.C.Lawyers who stole £9000 off me, and J.Foster Associates who stole £10,600 off me. You have got to trust somebody so i phoned National Timeshare Helpline…


National Timeshare Helpline makes things very simple and easy to deal with. No complicated paperwork and no legal jargon. They are clear, efficient, and always there for you if you need them.

Mrs Chan

I contacted the National Timeshare Helpline because I was worried about the perpetuity clause in my Timeshare contract and all previous attempts the extricate myself from my contract had failed. I spoke to Keith on the ‘phone and…

Mrs Morris

I found this process so easy, everyone explained fully the process and made it so easy for us to get this sorted, a big thank you to the team, they kept me informed with the process and it was resolved.…

Mrs Ellington

A big thank you to you and your colleagues for all your professional practise and help in resolving our timeshare problems. You will never know what a weight you all have lifted off our shoulders and hopefully we can now…

Mr Godman

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