Introduction

Welcome to our website. We provide information and services related to timeshare claims management for consumers. These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. Accordingly, if you disagree with these terms and conditions or any part thereof, you must not use our website.

Our Details

This website is operated by Mercantile Claims Management Solutions Ltd. Our company is registered in England and Wales under company number 10419677. Furthermore, our registered office is at 90 New Town Row, Birmingham, B6 4HZ. National Timeshare Helpline is a trading name of Mercantile Claims Management Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority under firm reference number 831699.

Use of Website

You agree to use this website only for lawful purposes. Moreover, you must not use it in a way that infringes the rights of, restricts, or inhibits anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

Information not Advice

The content on this website is provided for general information purposes only. Therefore, it does not constitute legal or financial advice upon which you should rely. We make reasonable efforts to update the information on our site, but we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date.

Client Relationship

A formal client relationship is established only upon the signing of our distinct client care letter and Terms of Business. Consequently, no information provided on this website should be construed as creating a formal advisory relationship. Any preliminary information shared does not constitute formal advice or an agreement to act on your behalf.

Intellectual Property

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.

Our Liability

We will not be liable for any direct, indirect or consequential loss or damage arising in connection with your use of our website. This includes, without limitation, any liability for loss of income or revenue, loss of business, or loss of profits. Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation.

External Links

This website may include links to third-party websites. These links are provided for your convenience to provide further information. However, they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Data Protection

Your privacy is of paramount importance to us. We process information about you in accordance with our Privacy Policy and Cookie Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Accessibility

We are committed to making our website accessible and usable for as many people as possible, regardless of ability or disability. Our aim is to comply with all applicable standards and guidelines.

Amending Terms

We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of their publication. Therefore, we advise that you check this page from time to time to take notice of any changes we made.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Timeshare Exit & Claims Guide

National Timeshare Helpline are a UK based Timeshare consumer organisation that provide No Upfront Fee Timeshare Claims, No Upfront Fee Timeshare Contract Cancellation and Free Timeshare Exit and Claim Scam Advice. Our No Upfront Fee policy guarantees that no money changes hands until a successful service is provided. Thus, giving you 100% peace of mind.
Contact us on our freephone number if you have any questions 0800 0590 106 . Read our Reviews

Contact Us

Reviews From Our Clients

Good legal support during proceedings and good following up after.

Mitchell

Just like to thank Mr Hughes and Shiela who kept in contact with me constantly while processing my claim. Fast and efficient service. Thank-you so much, my life's a lot better know.

Mrs Baxter

Just wished we had known about National Timeshare Helpline sooner, would have saved us a lot of sleepless nights!!

Mr Roberts

Hello Donna, May I take this opportunity to thank you and the team for all of your efforts in successfully settling three claims against Barclays Partner Finance on our behalf. In a world where we have been bombarded for years by bogus…

Mrs P

Dear All I wish to congratulate and thank all at NTH for the work you put in to getting monies back from various scamming organisations I unfortunately allowed us to be scammed by. They have a vast knowledge of the legalities…

R&J

I fully recommend National Timeshare Helpline if you need to terminate your timeshare contract or pursue a claim for monies paid to companies who have not provided claim services that you have paid them for. NTH can also help you…

Mr Jones

Excellent Service, very efficient. Extremely pleasant on the phone.

Mrs Taylor

Hi, Just a few lines to say that the service provided by National Timeshare Helpline was very good and we would recommend them to anyone and our many thanks for all your hardwork. We wish we knew about them years…

David and Geraldine

Hi Donna, I found the whole experience with National Timeshare Helpline very satisfying, they always reply to my e-mails and phone calls. The company terminated my timeshare in a very short time. I did get scammed by a British firm…

Michael and Jane

N.T.H got me out of my timeshare mess, painless procedure, thanks.

David

Been contacted by several Timeshare companies you said they would help me terminate my contract with my Timeshare - but wanted 50% upfront. National Timeshare Helpline wanted nothing upfront - quoted all in price on completion which would take 6-8…

Mr Perry

Thanks for your valuable information! The guy Edwardo called me on Monday morning, and the first thing he said was, “Congratulations Mr Pennington on you receiving in your name 21 thousand euros. I let him waffle on about his qualifications and…

Brian

This company have ended all our concerns re our exit from Our Timeshare. Now we can block, say No and put phone down the phone on Scammers who say we’re still “On the list”. We couldn’t add a review through…

Mrs Woodgate

Thank you for your services in helping us get out of our contract with our timeshare provider. We really appreciate your help.

Mr Jones

Where do i start. I got involved with x3 fraudulent so called Timeshare Terminators A.B.C.Lawyers who stole £9000 off me, and J.Foster Associates who stole £10,600 off me. You have got to trust somebody so i phoned National Timeshare Helpline…

Mick

National Timeshare Helpline makes things very simple and easy to deal with. No complicated paperwork and no legal jargon. They are clear, efficient, and always there for you if you need them.

Mrs Chan

I contacted the National Timeshare Helpline because I was worried about the perpetuity clause in my Timeshare contract and all previous attempts the extricate myself from my contract had failed. I spoke to Keith on the ‘phone and…

Mrs Morris

I found this process so easy, everyone explained fully the process and made it so easy for us to get this sorted, a big thank you to the team, they kept me informed with the process and it was resolved.…

Mrs Ellington

A big thank you to you and your colleagues for all your professional practise and help in resolving our timeshare problems. You will never know what a weight you all have lifted off our shoulders and hopefully we can now…

Mr Godman

This team are very professional and client centred.

Mrs George Philip

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