Introduction
Welcome to our website. We provide information and services related to timeshare claims management for consumers. These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. Accordingly, if you disagree with these terms and conditions or any part thereof, you must not use our website.
Our Details
This website is operated by Mercantile Claims Management Solutions Ltd. Our company is registered in England and Wales under company number 10419677. Furthermore, our registered office is at 90 New Town Row, Birmingham, B6 4HZ. National Timeshare Helpline is a trading name of Mercantile Claims Management Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority under firm reference number 831699.
Use of Website
You agree to use this website only for lawful purposes. Moreover, you must not use it in a way that infringes the rights of, restricts, or inhibits anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
Information not Advice
The content on this website is provided for general information purposes only. Therefore, it does not constitute legal or financial advice upon which you should rely. We make reasonable efforts to update the information on our site, but we make no representations, warranties, or guarantees, whether express or implied, that the content is accurate, complete, or up to date.
Client Relationship
A formal client relationship is established only upon the signing of our distinct client care letter and Terms of Business. Consequently, no information provided on this website should be construed as creating a formal advisory relationship. Any preliminary information shared does not constitute formal advice or an agreement to act on your behalf.
Intellectual Property
We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use.
Our Liability
We will not be liable for any direct, indirect or consequential loss or damage arising in connection with your use of our website. This includes, without limitation, any liability for loss of income or revenue, loss of business, or loss of profits. Nothing in these terms and conditions will limit or exclude any liability for death or personal injury resulting from our negligence, or for fraud or fraudulent misrepresentation.
External Links
This website may include links to third-party websites. These links are provided for your convenience to provide further information. However, they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Data Protection
Your privacy is of paramount importance to us. We process information about you in accordance with our Privacy Policy and Cookie Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
Accessibility
We are committed to making our website accessible and usable for as many people as possible, regardless of ability or disability. Our aim is to comply with all applicable standards and guidelines.
Amending Terms
We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of their publication. Therefore, we advise that you check this page from time to time to take notice of any changes we made.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.