Who Can I Trust?
It is accurate to say that thousands of Timeshare owners are receiving their money back, plus being awarded compensation and, in some cases, maintenance refunds.
Let's first clear up a fundamental difference between an 'award' and actually getting the money back in your bank account. We receive many telephone calls from timeshare owners telling us they have had paperwork from the Spanish courts advising them they have won their case. But, alas, no money! Winning a Timeshare claim, 'in principle, isn't the most difficult of processes. However, getting the Timeshare resort to pay you the money is another!
The complex nature of Timeshare company set-ups and strategic liquidations has left many Timeshare owners with winning claims and no one to pay them! Some of the very few successful claimants that received their money got back less than what they paid in upfront legal fees. And in other highly suspicious cases, claimants were only paid a fraction of what they were told they had been awarded.
If you are proceeding with a Timeshare claim through the Spanish courts, despite what you may be told, there is no guarantee that you will be successful. Paying upfront fees to make a Spanish Timeshare claim does not guarantee anything. Salespeople will try to convince you that you are entitled to x,y and z to elicit an upfront fee and earn a commission. This marketing method is most prevalent when you deal with someone other than the people dealing with your claim.
For example, the company you deal with will charge you around £6000 or more to action your claim. This firm will not be regulated and will be unable to process your claim. Consequently, they will take £5000 of your fee and then pass the work to another company that will be paid £1000 to process your claim. This method of making a claim has proved highly unsuccessful and resulted in us claiming back thousands for our clients that were mis-sold in this way.
Ultimately, if you don't deal with a regulated company at source, the likelihood is that you lose yet more money and not have your claim submitted correctly.
What is the most successful way to make a timeshare claim?
- Never deal with a cold caller. Whether by phone, email or text, they have illegally obtained your data and are just looking to make a quick buck at your expense.
- Never deal with an unregulated marketing company. You will end up paying over the odds for a service that they themselves are unable to carry out.
- Always deal with an Authorised FCA or SRA company. And ideally, one that doesn't take any upfront fees. Such as ourselves.
- Regardless of which company you use, there is never a guarantee that your claim will be successful. as such, we would advise, never to pay any upfront fees to make a claim or exit your timeshare. We can provide both of these services.
- If in doubt, do your own research, take your time, and never be pressured into making quick decisions.
Freephone us on 0800 0590 106, if you have any questions or need advice.