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Real Example of a Recent Timeshare Exit Scam

Below is an email from a client that contacted us, due to being concerned that a company that contacted him out of the blue was trying to scam him. He was right to be concerned and we managed to prevent him from losing anymore money. The name of the company concerned has been removed due to the threat of violence against our staff.

Client email below:


We purchased a timeshare in 2000 but couldn't keep affording the maintenance fees so i eventually 'sold' it to a company, i paid £1k to do so such that it was off my hands. Now i have had a company called xxx call me to say i probably haven't relinquished it? It was some 10 years plus back now & i have little, if any paperwork in relation to this happening. However xxx want £3k for their solicitors to deal with this relinquishment & xxx say they can get the money i paid originally for my timeshare & more if i firstly pay that fee then allow them to pursue the original timeshare company on my behalf telling me they have 97% chance of winning for me (97% is not the same as 100% was my first thought). My second thought was that if xxx are so confident why couldn't their solicitors take their fees form my 'compensation'. is this just another company with a scam? xxx advised that my unrelinquished timeshare ownership & the subsequent debts of maintenance can be passed to my estate? xxx want to know what i want to do by tomorrow & that itself is suspicious? Can you advise please asap?

The above email demonstrates the most common form of timeshare exit and claims scam that we help with on a daily basis. In this particular case, the client no longer owned a timeshare but was led to believe that unless he paid out more money, tens of thousands of pounds in maintenance fees would be included in his estate, which would be inherited by his family. 

This scare tactic and the almost 'guaranteed' compensation have seen thousands of timeshare owners lose millions of pounds over the last few years. If you have received a cold call about your timeshare, we can guarantee it is a scam. You are unnecessarily paying out money for services that are either not needed or will end up fruitless.

If you wish to check the legitimacy of the information provided to you by a timeshare exit or timeshare claims company, get in touch. We will run all the necessary checks for free and let you know if you still own your timeshare and if you qualify for compensation.

Our service is free of charge, and if you need to proceed with a timeshare relinquishment or claim, we will do it for you without any upfront fees. This means that you only pay us if we win. If you have already lost money to a timeshare exit company, we can also claim this back without paying any upfront fees.

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Timeshare Exit & Claims Guide

National Timeshare Helpline are a UK based Timeshare consumer organisation that provide No Upfront Fee Timeshare Claims, No Upfront Fee Timeshare Contract Cancellation and Free Timeshare Exit and Claim Scam Advice. Our No Upfront Fee policy guarantees that no money changes hands until a successful service is provided. Thus, giving you 100% peace of mind.
Contact us on our freephone number if you have any questions 0800 0590 106 . Read our Reviews

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Reviews From Our Clients

I fully recommend National Timeshare Helpline if you need to terminate your timeshare contract or pursue a claim for monies paid to companies who have not provided claim services that you have paid them for. NTH can also help you…

Mr Jones

Excellent Service, very efficient. Extremely pleasant on the phone.

Mrs Taylor

Hi, Just a few lines to say that the service provided by National Timeshare Helpline was very good and we would recommend them to anyone and our many thanks for all your hardwork. We wish we knew about them years…

David and Geraldine

Hi Donna, I found the whole experience with National Timeshare Helpline very satisfying, they always reply to my e-mails and phone calls. The company terminated my timeshare in a very short time. I did get scammed by a British firm…

Michael and Jane

N.T.H got me out of my timeshare mess, painless procedure, thanks.


Been contacted by several Timeshare companies you said they would help me terminate my contract with my Timeshare - but wanted 50% upfront. National Timeshare Helpline wanted nothing upfront - quoted all in price on completion which would take 6-8…

Mr Perry

Thanks for your valuable information! The guy Edwardo called me on Monday morning, and the first thing he said was, “Congratulations Mr Pennington on you receiving in your name 21 thousand euros. I let him waffle on about his qualifications and…


This company have ended all our concerns re our exit from Our Timeshare. Now we can block, say No and put phone down the phone on Scammers who say we’re still “On the list”. We couldn’t add a review through…

Mrs Woodgate

Thank you for your services in helping us get out of our contract with our timeshare provider. We really appreciate your help.

Mr Jones

Where do i start. I got involved with x3 fraudulent so called Timeshare Terminators A.B.C.Lawyers who stole £9000 off me, and J.Foster Associates who stole £10,600 off me. You have got to trust somebody so i phoned National Timeshare Helpline…


National Timeshare Helpline makes things very simple and easy to deal with. No complicated paperwork and no legal jargon. They are clear, efficient, and always there for you if you need them.

Mrs Chan

I contacted the National Timeshare Helpline because I was worried about the perpetuity clause in my Timeshare contract and all previous attempts the extricate myself from my contract had failed. I spoke to Keith on the ‘phone and…

Mrs Morris

I found this process so easy, everyone explained fully the process and made it so easy for us to get this sorted, a big thank you to the team, they kept me informed with the process and it was resolved.…

Mrs Ellington

A big thank you to you and your colleagues for all your professional practise and help in resolving our timeshare problems. You will never know what a weight you all have lifted off our shoulders and hopefully we can now…

Mr Godman

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