01691223112 FCA Regulated 831699

No Upfront Fee Timeshare Exit and Compensation

RDO Exit Policy

Resort Development Organisation Timeshare Exit Policy. Timeshare companies that are members of the RDO , are meant to have an exit programme in place to facilitate the exit from your ownership. RDO Code of Conduct Guidance Notes 2nd April 2015 These Timeshare companies are members of the RDO:

  • Anfi Sales S.L
  • Cala Pi Maintenace SL
  • CLCWorld Resorts & Hotels
  • Club Ei Beril
  • Club Melia
  • Diamond Resorts
  • Dom Pedro Hotels
  • Hilton Grand Vacations
  • Holiday Club Resorts
  • MVCI Europe Ltd
  • Paradise Resorts Cyprus Ltd
  • Regency Resorts
  • Resort Solutions
  • Seasons Holidays PLC

The RDO Board

Quote from the RDO 'The RDO Board has adopted a number of requirements that supplement the Code of Conduct, reflecting an on-going strategy to promote excellence, responsibility and integrity amongst the membership.

The provisions, which are outlined below, provide increased protection to timeshare owners when trading in, selling or relinquishing their timeshare ownership.'

Timeshare Exit Programmes

All members are required have some form of an exit programme in place and must provide details to the Secretariat. In addition, they must comply with the following:

"Death and Bankruptcy"
1. i) In the event of the death of a joint owner, the surviving owner can surrender their timeshare if they wish.

2. ii) Members cannot obligate the beneficiaries of a will/ a beneficiary under the intestacy rules, including a spouse to take on a timeshare if they do not wish to do so and

3. iii) In the case of bankruptcy of the sole owner or a joint owner, the individual may hand back their timeshare without charge.
Illness If a sole owner or either of the joint owners is suffering from a long-term illness that prevents them from travelling to their home resort/using their timeshare product for the foreseeable future and can provide proof of this by way of a recognised medical certificate/doctor's letter, the timeshare interest may be surrendered without any notice period, subject to the maintenance fees being fully up-to-date.

General Surrenders

Other than cases of death of a spouse or partner, personal bankruptcy, and/or long- term illness, an owner may surrender their timeshare interest at any time, subject to the agreement of the RDO member.

In such cases any surrender fee that may be applied shall not exceed a sum equivalent to three-years current maintenance fees.

In cases where exit options, which include annual use rights, are offered, the exit period shall not exceed 5 years.

Timeshare Exit & Claims Guide

National Timeshare Helpline are a UK based Timeshare consumer organisation that provide No Upfront Fee Timeshare Claims, No Upfront Fee Timeshare Contract Cancellation and Free Timeshare Exit and Claim Scam Advice. Our No Upfront Fee policy guarantees that no money changes hands until a successful service is provided. Thus, giving you 100% peace of mind.
Contact us on our freephone number if you have any questions 0800 0590 106 . Read our Reviews

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Reviews From Our Clients

I fully recommend National Timeshare Helpline if you need to terminate your timeshare contract or pursue a claim for monies paid to companies who have not provided claim services that you have paid them for. NTH can also help you…

Mr Jones

Excellent Service, very efficient. Extremely pleasant on the phone.

Mrs Taylor

Hi, Just a few lines to say that the service provided by National Timeshare Helpline was very good and we would recommend them to anyone and our many thanks for all your hardwork. We wish we knew about them years…

David and Geraldine

Hi Donna, I found the whole experience with National Timeshare Helpline very satisfying, they always reply to my e-mails and phone calls. The company terminated my timeshare in a very short time. I did get scammed by a British firm…

Michael and Jane

N.T.H got me out of my timeshare mess, painless procedure, thanks.


Been contacted by several Timeshare companies you said they would help me terminate my contract with my Timeshare - but wanted 50% upfront. National Timeshare Helpline wanted nothing upfront - quoted all in price on completion which would take 6-8…

Mr Perry

Thanks for your valuable information! The guy Edwardo called me on Monday morning, and the first thing he said was, “Congratulations Mr Pennington on you receiving in your name 21 thousand euros. I let him waffle on about his qualifications and…


This company have ended all our concerns re our exit from Our Timeshare. Now we can block, say No and put phone down the phone on Scammers who say we’re still “On the list”. We couldn’t add a review through…

Mrs Woodgate

Thank you for your services in helping us get out of our contract with our timeshare provider. We really appreciate your help.

Mr Jones

Where do i start. I got involved with x3 fraudulent so called Timeshare Terminators A.B.C.Lawyers who stole £9000 off me, and J.Foster Associates who stole £10,600 off me. You have got to trust somebody so i phoned National Timeshare Helpline…


National Timeshare Helpline makes things very simple and easy to deal with. No complicated paperwork and no legal jargon. They are clear, efficient, and always there for you if you need them.

Mrs Chan

I contacted the National Timeshare Helpline because I was worried about the perpetuity clause in my Timeshare contract and all previous attempts the extricate myself from my contract had failed. I spoke to Keith on the ‘phone and…

Mrs Morris

I found this process so easy, everyone explained fully the process and made it so easy for us to get this sorted, a big thank you to the team, they kept me informed with the process and it was resolved.…

Mrs Ellington

A big thank you to you and your colleagues for all your professional practise and help in resolving our timeshare problems. You will never know what a weight you all have lifted off our shoulders and hopefully we can now…

Mr Godman

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