
posted 9th June 2023
Diamond Resorts were sold to Hilton Grand Vacations in March 2021 for 1.4 billion dollars. The 'buyout' was among the first of many timeshare companies in the UK and Europe to disappear, leaving a trail of misery for mis-sold and out-of-pocket timeshare owners.
Despite a decent start by Diamond Resorts, providing a good standard of service and facilities to fixed week Diamond Members, this soon spiralled out of control when members started to complain about the brutal selling tactics of sales reps that tried to make it impossible for members not to upgrade into their points and fractional products.
Over the last ten years, we have submitted thousands of claims to Barclays Partner Finance and Shawbrook Bank, the finance companies that funded members' upgrades into Diamond Fractional Points memberships. We were the first claims company in the UK to break this new ground. Despite the best efforts of the timeshare industry and the banks to deny wrongdoing, we are pleased to announce that on the 5th of May 2023, Mrs Justice Collins Rice of the High Court in London ruled in favour of our mis-selling claims. This decision means all our qualifying Diamond Resorts claim clients will receive their money back plus additional compensation.
Diamond Resorts Compensation Decision in Full
What Does This Mean For You?
You may qualify for compensation if you purchased a Diamond Resorts Fractional membership and took out finance with Barclays Partner Finance or Shawbrook Bank.
Claims also apply to members who have already relinquished their memberships and paid off their finances.
Claiming through the Spanish courts will not get your money back. If this is the route you have already taken, get in touch, it may still be possible to rectify the situation for you.
You only pay us if we win.
