posted 23rd June 2023
The Do's and Don'ts of Making a Timeshare Claim.
This easy-to-understand guide will give you the very best advice on giving yourself the very best chance of making a successful timeshare claim and avoiding becoming the victim of a scam.
Due to years of mis-selling across Europe over the past thirty years, many timeshare owners now find themselves in the fortunate position of being able to claim compensation.
Unfortunately, many people responsible for the original timeshare mis-selling frauds have found their way back into the market and are taking advantage of timeshare owners all over again.
Let's Start With The Don'ts
As a Financial Conduct Authority (FCA) authorised and regulated company with unrivalled success within the timeshare claims industry, we are best placed to help you avoid the pitfalls of making an unsuccessful timeshare claim and losing money.
We can guarantee that if the below guide is not followed, you will add yourself to the long list of victims that we help every week. Not only will you lose more money, but it could also lead to running out of time to make a genuine compensation claim.
Let's begin.
Never Believe a Cold Caller
No matter where they are calling from or who they say they are, it is a scam that will ultimately lead to you losing money.
There is only one intention of a cold call from anyone relating to timeshare. That is to 'take your money and run.' The only companies or individuals that have and use your data are criminals that have purchased your information on the black market. Timeshare data is often bought and sold by ex-timeshare salespeople or passed from one scam company to another. And in most cases, it is the same company calling you back in a different name.
Every month, we are notified of new scam companies that are calling timeshare owners. First contact is normally made by a fake 'official sounding' marketing company either based in the UK or Spain. The initial call is intended to spark your interest and get you to agree to arrange a Zoom call with a 'legal sounding' company that will help 'fix' your timeshare problems!
The cold caller will normally insist that you still 'own' your timeshare, are still on a 'timeshare register' or are owed compensation. This call is intended to either worry you enough or dangle a big enough carrot for you to arrange a meeting. Most meetings arranged by criminals are based online these days due to the fear of being arrested for visiting someone's home in the UK.
Unregulated? Stay Away!
If the company that you are considering doing business with are not FCA or SRA regulated, stay away. Unregulated companies will always charge upfront fees and will not have the knowledge or legal ability to obtain timeshare compensation. This also goes for marketing companies that say that they are 'partnered' with a regulated entity.
We hear horror stories every week of timeshare owners paying upfront fees to unregalted sales and marketing companies that guarantee compensation. The smoke and mirrors approach by many of these companies is to hide behind the regulation of another entity. Seemingly legitimising there upfront fee structure of claims.
Companies that charge upfront fees for Club La Costa, Diamond Resorts, Silverpoint, Resort Properties, or Club Paradiso Timeshare Finance Clams, have absolutely no intention or ability to win you any compensation.
The advice given by these companies is nothing short of fraudulent, with many of the owners we speak with, not even qualifying for compensation, but still being asked to pay out any where between £4000 - £18000 thousand pounds in upfront or monthly 'legal' fees.
Read our article on Failed Spanish Claims by clicking here.
Making a Timeshare Claim is Easy
Winning compensation for a mis-sold timeshare is an easy and risk free process, when done correctly. Read our guide on "The 5 Steps to Making a Successful Timeshare Claim" by clicking here.
We have won millions of pounds in compensation for our clients, and without taking a penny in upfront fees.
Our recent victory against Club La Costa and Diamond Resorts means that at least 25,000 members are still yet to claim what is rightfully theirs. Read the decision here.